How To Find Your iPhone/iPod Touch Serial Number

by Ben on September 24, 2008

If you have ever contacted Apple for support on any of their products, you know the first question they are going to ask you is… “What is your serial number?”. The serial number is easy to find on most of their products because they allow you to access it through the software. This is typically a much better alternative to turning the device off to flip it over, remove the battery and squint to read the long string of letters and number in a size 4 font.

The only problem is that each device OS has a different location to find this serial number. This article explains how to find the serial number in your iPhone device. It will also work for the iPhone 3G since they use the same operating system. And it should also work the same for the iPod Touch.

  1. From the main screen on your iPhone/iPod Touch, tap the “Settings” icon.
  2. On the Settings screen, tap the General section.
  3. Now tap the About section.
  4. Scroll down a ways and you will see an item for “Serial Number”. That’s it, read that off to the support person and you’ll be on your way.

{ 25 comments… read them below or add one }

1 PG December 4, 2008 at 11:55 am

If you have lost your ipod touch, how can you find the serial number of the lost unit in the itunes/pc setup?

2 Mike W. January 13, 2009 at 7:50 am

http://support.apple.com/kb/HT1459?viewlocale=en_US
This link walks you through on how to find your serial number through iTunes.

3 oOoOoOoOoOo May 6, 2009 at 5:25 pm

lost my itouch just 2 hours ago/it got stolen hope that site works 4 serieal# !!

4 Karlee June 11, 2009 at 11:50 am

help me how do i find my ipod touch i looked every were

5 Grace August 15, 2009 at 7:58 am

What Exactly Does The Serial Number Actually Do & When Is It Needed??

6 yami August 15, 2009 at 1:58 pm

hi i lost my itouch and my computer is not working..
how can i get the serial number? is there any way i can trace it?

7 Megan August 27, 2009 at 11:20 pm

ok hi um i lost my itouch like 1 month ago ) : now i cant find my package (still looking for it) and i dont have my itouch i bought my itouch from target and i tried doing the itunes thing it doesnt work but even if i did my brother plugged in his ipod in this computer so if u could help me find the serial number just give me a link to something that could help me thanxs xoxo~~~~megan

8 cinthia October 15, 2009 at 7:08 pm

i want my ipod touch back it costed lots please help me i looked every where to find it and websites to help

9 vikash October 27, 2009 at 5:06 pm

i lost my ipod at school help its lost and cold i paid lots for it and the moron that lost it won’t pay the money

10 jeremy jimenez November 2, 2009 at 8:03 pm

what if your ipod touch got stolen and u want to prove its yours if i have the serial number on the box will it be the same on the ipod

11 Arista May December 7, 2009 at 3:53 pm

Hi. i just lost my ipod touch yesterday. someone told me i could find it by looking at the serial number or something… but i don’t know where to look for the serial number because I already lost it. what do i do?!

12 kennan goebel December 31, 2009 at 6:48 pm

i lost my ipod touch yesterday i looked every were and i cant find it

13 tanner January 21, 2010 at 2:32 pm

i read it and i have the serial but i dont know who to call pls help

14 brahm February 2, 2010 at 2:46 am

who do u call the store that u bought ur ipod touch from?? to find it

15 K Dogg February 4, 2010 at 4:59 am

brahm call the apple support number

16 edgar flores March 16, 2010 at 3:56 pm

do you know apple mac’s phone number please help me

17 Huy March 28, 2010 at 8:40 am

i fricken lost mines at school i know someone took it. i wanna track it down to get it down right now my parents dont know it missing so i need back quick before they ask for it. is there a way to find it

18 isaiha April 29, 2010 at 4:45 pm

it was on my coffetable

19 ber May 3, 2010 at 11:31 am

if you didn’t pre-install any tracking app like iHound or register with MobileMe, then the only thing you can do is call your local Apple hotline (it varies depending on your area, but the best way to find your local helpline is by googling it. i.e. singapore apple service centre) and report your gadgets serial no as lost.

they will probably disable the device (if its an iPhone) or withhold the item and return it only if the thief decides to service it at an authorized Apple retail outlet. But seeing that its stolen goods, i don’t think it’ll ever end up there.

some people have reported being able to claim insurance money (idk how) and used that couple bucks to subsidise their next iPhone/Touch. Then most of them spend a couple bucks and invest in a tracking app. mobileme has a few interesting success cases (where a group of people chase down and confront the thief and get their device back, or some offer rewards for the return of their device), but many more have ended in some form of violence (getting beaten up by a bunch of punks etc.) instead.

moral of the story: take better care of your device. if you paid a bomb to get hold of it then have more responsibility over it. if its a theft case, well, lets hope karma does something. theres nothing much you can do, except maybe paste a bunch of reward posters around the area and hope for the best.

20 shane June 3, 2010 at 7:22 pm

i can’t find my itouch its at my home smwhere i been looking for it for weeks can someone tell me if there is a way i can find it!! there has to be i miss it!:( plzz help!!

21 Cece June 9, 2010 at 5:33 pm

I had my iPod Touch stolen at school. I reported a theft, and looked everywhere for it. I am about to go on vacation for a month and will really be missing it, especially because I bought a new Speck Candyshell Aquaberry case for it 2 weeks earlier, and it was $32. I want to tell everyone that no matter the circumstances, if your teacher tells you that you can bring your iPod for the day, don’t do it. Bad things happen. I blame myself for it being stolen in the first place, but who would be so cold-hearted as taking a 6th grader’s iPod Touch. It is an awful thing to do. I would like to know more ways to find it without having a tracking app.

22 Maarisollll June 29, 2010 at 1:03 pm

U can find the serial number on the plastic ipod case.

23 Teio July 3, 2010 at 1:24 pm

i lost my i pod touch i looked for it every where but i never found it some dumb kid took my cool i pod and i can’t listen to my i pod touch with out headphones

24 galformer July 7, 2010 at 10:50 pm

I lost my touch for about 3 months and it mysteriously dissapered and i think someone moved it but im pmportant stuff on it.retty sure it is still at my house please please help i have some important stuff on it.

25 Felicia July 29, 2010 at 10:28 am

I just lost my itouch today. and i didnt install any software inside.. can i track my itouch?? please help miie! i need it badly!!

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