Wednesday, September 24, 2008

How To Find Your iPhone/iPod Touch Serial Number

If you have ever contacted Apple for support on any of their products, you know the first question they are going to ask you is… “What is your serial number?”. The serial number is easy to find on most of their products because they allow you to access it through the software. This is typically a much better alternative to turning the device off to flip it over, remove the battery and squint to read the long string of letters and number in a size 4 font.

The only problem is that each device OS has a different location to find this serial number. This article explains how to find the serial number in your iPhone device. It will also work for the iPhone 3G since they use the same operating system. And it should also work the same for the iPod Touch.

  1. From the main screen on your iPhone/iPod Touch, tap the “Settings” icon.
  2. On the Settings screen, tap the General section.
  3. Now tap the About section.
  4. Scroll down a ways and you will see an item for “Serial Number”. That’s it, read that off to the support person and you’ll be on your way.

{ 103 comments… read them below or add one }

Jen December 1, 2010 at 3:08 pm

any update on whether or not you can find a ipod touch once it was stolen? i have a student who had hers stolen and it doesnt sound like she had an tracking devices downloaded. Also wondered if they would even be able to do anything with it beings she has the serial number and has it registered. Fill me in I’m a bit clueless with some of this new technology! Thanks!! You can reach me at my email with any advice……Jennifer.drudik@esu11.org

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Juan April 26, 2011 at 6:51 pm

here are the steps to find your serial number on iTunes
1.open itunes on your computer
2.go to edit button top left
3.go to preferences
4.go to devices the tap on your ipod and it will say the serial number

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Dakota December 3, 2010 at 4:28 pm

i have the same problem as Jen’s student. My teacher took my iPod and told me that i could have it at the end of class. She put it on her desk, and turned around and started grading papers. Well, things happened, and when i went to get my iPod, it was gone. I know it wasnt my teacher, because she is also my step mom. I dont have my Serial number, but i was wondering if i would be able to get it off the Backup i made on iTunes? Please reply soon, i have very important stuff saved on my iPod. Thank you

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Lisa May 31, 2011 at 7:24 pm

heey im Lisa & I was wonnderinf if you were ever able to locate you ipod ? :o

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Lisa May 31, 2011 at 7:24 pm

i have the same problem :/

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michael August 7, 2011 at 3:48 am

me too

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xxx Serphine December 9, 2010 at 11:23 am

what is the serial number appear when dial *#06# on your iphone?

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Ewelina December 11, 2010 at 11:18 pm

If your IPhone has been lost or stolen to find your IMEI and Serial # using ITunes do the following:

>Open ITunes
>Go to edit (next to file)
>Select preferences
>Click on the Devices Tab
>Look in the Device backups section of the pop up
>Place your pointer icon over the particular device *No need to click* & a little pop up will show with your phone #, IMEI & Serial #

Once you have selected the device tab: you will have a view of the last time you synched your phone to ITunes (this is the last time your phone data was backed up to ITunes). ITunes defaults to automatically synch/back up your phone data when connecting it by USB (even just to charge) if you did not change the default settings.

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Lorenzo March 30, 2011 at 6:06 pm

Thanks dude you are super awesome I got my SN using this method

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Charlotte Donker June 23, 2011 at 5:56 am

Yeah, mine just says that my serial number is 0000000 etc. Why won’t it show it? Does it not know it?

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Ewelina December 11, 2010 at 11:30 pm

Lost my Black 3G 16GB IPhone on Thursday, December 9, 2010 at Chilkoot Charlies in Anchorage, AK between 11:00PM and 2:00AM…

Any ideas or suggestions of finding it or reporting it missing anywhere and everywhere??? I wish I knew that tracking apps existed for the IPhone before it had been stolen! :(

I have reported it stolen with the Police Department and AT&T, suspended the phone service & about to make a lost posting on Craigslist. I have a security lock on the phone so it can’t be used until someone inputs the correct security code to unlock the phone and use it… Help me please! Any ideas or suggestions would be greatly appreciated! email: ewelina_karpinski06@yahoo.com

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terrell smith December 14, 2010 at 5:20 pm

pleas fine my ipod touch 8 gb

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rasheed January 5, 2011 at 6:01 am

please guys i’m lose my iphone 4 in kuwait i can’t find my iphone
and i have my serial number .
if someone can help that my E-mail : sr.r@msn.com

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jordan vanlare January 7, 2011 at 7:24 pm

I can’t find my ipod touch

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karen May 28, 2011 at 6:52 pm

me either somebody stoled it

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Azlin February 18, 2011 at 10:57 am

Really appreciate if anyone can help me pls in finding my lost iphone.. Should anyone knows of ways to retrieve it pls help me by dropping me a mail at azlinnuris@gmail.com

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Jo Manhart February 24, 2011 at 12:33 pm

Eureka! I only drove to two locations (Mac and AT&T), consulted 3 Apple websites, and the only thing I was able to find was the model number of my iphone. Now maybe I can get help! Many thanks.

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lianne's ipod February 26, 2011 at 11:01 pm

how can i trace my ipod??please tell me how…im gonna get in trouble if i dont find my ipod…!

THANK YOU!!

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Lianne February 26, 2011 at 11:02 pm

how can i trace my ipod??please tell me how…im gonna get in trouble if i dont find my ipod…!

THANK YOU!!

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Peter March 10, 2011 at 3:41 pm

please my ipodtouch4g was stolen in school and i didnt download any secure app and i need it

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Saytha March 26, 2011 at 1:47 pm

Same as Peter, my iPod Touch 4th generation was stolen at school also (I left my bag on my chair went to the other ide of the class and came back to find only my phone and money in it!!!). I didn’t download the Find My iPod app or anything similar. How can I get it back??? I have lots of stuff on it like my email, facebook etc… I only had a 4 digit number passcode lock, so if I don’t find it soon someone may hack into it!!! PLEASE If you have any idea on how to find it PLEASE reply!

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johnnie January 2, 2012 at 2:11 am

did yu find your i need help as we
ll

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Tisha March 26, 2011 at 5:38 pm

Same as Saytha, my iPod Touch 4th generation was stolen at school I didn’t download the Find My iPod app or anything similar. How can I get it back???

I have lots of stuff on it like my email, facebook etc… I also only had a 4 digit number passcode lock, so I need to find it soon or someone may hack into it!!! PLEASE If you have any idea on how to find it PLEASE reply to t.liyanage@hotmail.com

(Also i went to the apple store, they said they can’t track it…)

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Eric April 13, 2011 at 9:10 pm

My Ipod was either lost or stolen is there anyway I can find out where it’s at? I have my serial number please email me if there is @ eh1_2010@yahoo.com thankyou

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Kevin April 17, 2011 at 1:10 pm

Hey, guys I also lost my apple itouch 4 while at home. Some of my friends visit my place and after that I couldnt find my itouch. I had my emails and facebook on it plus I did not download any secure applications, so I a little bit worried. Please if you can help me with it then email me at patelkevin39@yahoo.com.
Thank You.

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Darlinda May 1, 2011 at 6:23 pm

Hi –
Wondering if anyone has received any advice on how to track their iPod4G with only the serial number. Mine was stolen this past weekend, and I’d really like to get it back. I need it because I have a lot of work apps on their…as well as personal information. Any suggestions at all??? Please email me at dmkels@yahoo.com! Thanks!!

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BoOWOoF May 3, 2011 at 3:41 am

Any one can help me to find my iPhone 4
I lost in UAE Dubai
If any one can help me
Al_ahmdy@yahoo.com
+9715555361230

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Oscar May 5, 2011 at 11:57 pm

I can’t find my iPod 3g I left it in the couch and I think someone who visited took it. Can someone plz help me find it I think I have my serial. Ty

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Oscar May 5, 2011 at 11:58 pm
NAVIN May 7, 2011 at 3:35 am

HEY GUYS I LOST MY IPHONE3GS 32 GB LAST MONTH IN SHARJAH-uae
i HAVE AN imei NO AND SERIAL NUMBER OF MY IPHONE..IS THERE ANY ONLIEN APPS WHERE USING THESE imei NUMBER WE CAN TRACK DOWN THE CURRENT LOCATION OF THE PHONE (IN CASE THE THEIF IS USING WITH DIFFERENT SIM CARD)

I NEED MY IPHONE BADLY…SOB SOB

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shawn May 20, 2011 at 2:31 am

the only way iv hear of tracking your iphones is moble me i beleave its free with iphone 4 i it set up on both my iphone 4 and 3gs sorry but i think the best thing you could do is report it stolen

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nsbasra May 22, 2011 at 6:34 am

heyy i m nsbasra i cant find my i phone 3g black 8 gb i have serial no or emei no but i have no lot of knowldge about plzz help me and guide me what is my next step ???? in cutebasra@live.com

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ed May 23, 2011 at 6:50 am

i lost my iPod touch and i dont have the box to find the SN nor do i have an iTunes account …how do i find it?

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Jose Rivera May 24, 2011 at 3:18 pm

My ipod got jacked from me and the guy that took it from me is in jail because he used a knife against me

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hannah martinez May 26, 2011 at 6:59 pm

i lost my ipod at a friends house and we have looked every where and i dont have the stuff to find it so if you can help just leave an emial for me
at hannahmartinez45@yahoo.com

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laNT June 14, 2011 at 11:12 am

thnx alot mate , ur help was useful , again thnx :)

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Alvin June 20, 2011 at 1:36 pm

I lost my ipod how wonder that app dosnt have any device to track ur ipod/iphone on computer devices.. this is my 2nd time i lost my ipod 1st in the philippines and now at my work!!!

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Alvin June 20, 2011 at 1:46 pm

email me pinoyako_wm@hotmail.com … if some1 know how to track serial number of ipod touch plzz help me..

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Issa July 30, 2011 at 12:50 pm

I lost my iPhone in Lebanon and I am trying to find it? If anyone can help me find it, email me at issa1998@msn.com
Thank You

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Mona September 16, 2011 at 8:01 am

my iphone is actually was for my father and he gave it to me. he doesn’t remember the Appleid password. i need to reset the password but the AOL id (s.piphone@hotmail.com) is not active and dad doesnt know its password, the man in the phone shop made this email for him. he doesnt remember the password.
i need to recover the appleid for (s.piphone@hotmail.com) so that i can update the applications i have and synchronize the iphone with my itune.
please help
regards

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Rob M September 25, 2011 at 4:03 pm

All people looking for your lost iPhone or iPod. If you don’t have tracking software (find my iPhone) on it, you are out of luck. AT&T or whoever your provider is can’t track it for you. They don’t even keep track of stolen/missing serial numbers. So, someone need just remove your SIM card and they have a new phone!

In my case, I did use Find My iPhone. I tracked the phone to a building in San Diego. With my serial number in hand, I called the local police and they will be sending a detective to bang on the door and ask for the cell phone back. Chances are the person will say they don’t have one and then I’ll be SOL. But at least there is a chance it’ll be returned.

So… everyone, stop asking for someone to find your phone. It won’t happen. The only person that can do it is you. If you don’t have tracking software, I recommend you pay $10 and go to a psychic… they’re you’re only hope.

“Miss Cleo… I can’t find my phone….”

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Alyshia Hull November 21, 2011 at 3:50 pm

Hey Guys I have the same problem some one stolle my ipod toch durring school is there way i can track it with the serial number PLEASE HELP emailo me

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Alyshia Hull November 21, 2011 at 3:51 pm
carlos December 20, 2011 at 4:43 pm

can a iPod touch (4th generation) have the same serial code as another iPod touch (4th generation)?

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smiler December 30, 2011 at 8:58 pm

hey guys is there anyway of tracking an ipod touch 4th generation, with the serial number? or is there a way to find out the ip address of the ipod touch so that i can track it that way?
any help would be much appreciated

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smiler December 30, 2011 at 8:59 pm
Jenny January 2, 2012 at 10:51 pm

hey guys is there any way of tracking an ipod touch if i have the serial number?
any tips(help) would be very much appreciated.

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Jenny January 2, 2012 at 10:52 pm
ragheb January 5, 2012 at 4:43 pm

hi please ,my phone is stolen and i want to know the serial number how please reply

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noemi salazar January 6, 2012 at 9:50 pm

ok my ipod is locked and the serial number is scratched off what do i do ??????

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coby January 17, 2012 at 5:51 pm

then it is locked

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coby January 17, 2012 at 5:50 pm

that is wrong cause we did that and it did not work

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gesha.3g January 25, 2012 at 1:14 pm

I lost my iPhone 3Gs 32Gb, serial nomber 881320VS3NR. Help to find it, please!
gennadiygrinenko@gmail.com

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